September
02/09/2026
App: 6.2.1
Settings: 6.2.1
Scheduled maintenance - Product-Live Data Factory - 07:30-08:30 CET (Paris time zone)
As part of the continuous improvement of our platform, we are upgrading the technical components behind the management of the files attached to items and to the Data Factory platform. This technical release improves the performance and reliability of our system and enables more efficient file management over time. It introduces no functional change: for users of the application, nothing changes and no action is required.
During this window, the Data Factory platform will be interrupted for about 15 minutes. Job processing will be temporarily paused, and all jobs are expected to resume automatically once the deployment is complete. The Product-Live application remains available during this window: only Data Factory job processing is paused.
For updates and more information, please visit our status page
Fixed image collect failing in some cases from the "Suggestions" interface - 08:00-14:00 CET (Paris time zone)
Following the 02/09/2026 release, images could not be uploaded in some cases from the "Suggestions" interface. The issue was resolved at 14:00 CET (Paris time zone). The affected images can be collected again from this interface.
New Files APIs - the previous versions remain available
New Files APIs are introduced for items, Data Factory, publications and suggestions. They expose the richer file metadata now stored with every file - such as size, MIME type, MD5 and SHA-256 checksums, extension and image dimensions - to both users and developers. The v1 APIs remain available to ensure compatibility with existing integrations.
See the Data Factory Files API (V2) and the Items, Publications and Suggestions APIs.
File download URLs change format
The URLs used to download files hosted on Product-Live (such as Data Factory files) change format with this release. If your integration uses these URLs as-is to download files, no action is required. Download URLs must however be treated as opaque values: if your integration extracts information from them (identifiers, hashes, file names), adapt it before the production release, as the previous format will no longer be returned. The file metadata you may need is exposed by the new Files APIs through the File object.
The file download url returned by the API now responds with a redirect
The download url returned by Get a Data Factory File by Id used to serve the file content directly. It now responds with an HTTP redirect to the file location: make sure your HTTP client follows redirects (most clients do by default). The authentication and the downloaded file content remain exactly the same - only the extra redirect step is new. If this change impacts your integration, please contact our support team at support@product-live.com.
Improvements
🧰 Data Factory
Data Factory data-item-find readable payload error message
Job execution logs now show a clear message when a payload limit is exceeded, so you can diagnose and act without contacting support.
Resolved issues
📥 Publication/Collect
Fixed composite suggestions created with fields outside their target screen
Suggestions are now built only from the publication fields that belong to their target screen, so hidden fields with existing values are no longer flagged as empty.
01/09/2026
the id attribute of exported items becomes
The id attribute of each item exported by the table-export-items Data Factory task becomes generally available and is exported for every account (see How releases are done?).
If your integration validates export files against a strict schema, make sure the new attribute is accepted and adapt your integrations before the production release.